101: the police non-emergency number
101 is the number for contacting the police when it isn't an emergency. It works across England, Wales, Scotland and Northern Ireland and puts you through to the force for the area you're calling from.
If a crime is happening now, someone is in danger or a suspect is nearby, don't use 101. Dial 999.
When to use 101
- To report a crime after it has happened, like a shed break-in or a car that has been vandalised.
- To give the police information about drug dealing, anti-social behaviour or other problems in your area.
- To get advice or speak to your local neighbourhood police team.
- To report a minor road collision where nobody is hurt and the road isn't blocked.
When to dial 999 instead
- A crime is in progress or the person responsible is still close by.
- Someone has been hurt, is being threatened or is in danger.
- Property is at risk of serious damage, such as from a fire.
How much 101 costs
Calls to 101 cost 15p each from landlines and mobiles in the UK, however long the call lasts. You can't call 101 from outside the UK.
Reporting scam calls and fraud
In England, Wales and Northern Ireland, report fraud and scam attempts to Action Fraud on 0300 123 2040. In Scotland, report fraud to Police Scotland on 101.
Scam texts can be forwarded free to 7726. You can also warn others by rating the number on its page here on Who Called Me Check.
Common questions
What is 101 for?
It's the police number for anything that isn't an emergency. It connects you to your local force to report a crime or get help.
How much does it cost to call 101?
15p per call from any landline or mobile, regardless of how long you're on the phone. 999 calls are free.
How do I decide between 101 and 999?
If a life or property is at risk, or a crime is happening right now, dial 999. For anything that can wait, use 101.
Can I call 101 from abroad?
No. 101 only works from phones in the UK.
A caller showing 101 asked for my bank details. Is that real?
Assume it's a scam. Caller ID can be faked to show official numbers. Hang up, and if you want to check, call 101 yourself from a different phone. The police will never ask you to transfer money.