This page sets out what personal information Who Called Me Check (whocalledmecheck.co.uk) handles, why, and what control you have over it. We are the data controller, and we follow the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. What we collect
Visiting and searching
Our web server keeps a standard log of requests: which page was asked for, when, the IP address it came from, the country that IP address is registered in, the browser used and the referring page. We use these logs to keep the site running and secure, to count how often each number is searched and to see which pages people find useful. We don't use them to work out who you are.
Rating or reporting a number
When you rate a number or write a report, we save the rating, your text, the time and your IP address. Your IP address is never shown on the site. It lets us stop spam, limit repeat ratings and investigate abuse. Please keep personal information (names, addresses, card or account numbers, passcodes) out of your report. If any slips through, moderators will remove it.
Writing to us
If you email us, we keep the message and your address so we can reply and keep a record of what was asked.
About phone numbers
Our pages describe phone numbers, not people. We do not publish the names or addresses of private individuals. To ask for a page or report about your own number to be reviewed, see the contact page.
2. Cookies
Some cookies are needed for the site to work, such as the session cookie and the security token on the report form. They don't need your consent.
Other services we use may store cookies or similar identifiers on your device:
- Google AdSense serves the adverts on this site. Google and its partners use cookies to show adverts based on your previous visits to this website and others, to cap how often you see the same advert and to measure results. Google's advertising cookies let it and its partners show you adverts based on your visits to whocalledmecheck.co.uk and other websites.
- Google Analytics, if switched on, gives us aggregated figures on how the site is used.
If you are in the UK, the EEA or Switzerland you will see a consent message from Google's certified consent platform before any non-essential cookies are set. You can revisit your choice at any time through the privacy settings link at the foot of the page.
Your advertising choices
- Turn off personalised Google adverts in Google Ad Settings.
- Opt out of personalised adverts from many other companies at www.youronlinechoices.com.
- Read how Google uses data from partner websites at policies.google.com/technologies/partner-sites.
- Clear or block cookies in your browser. Parts of the site may stop working properly if you do.
3. Why we're allowed to use it
- Legitimate interests for running, protecting and improving the site and moderating reports.
- Consent for non-essential cookies, including personalised adverts and analytics.
- Legal obligation where the law requires us to keep or hand over information.
4. Who we share it with
We never sell personal data. We share it only with companies that help us run the site (our web host, and Google for advertising), where the law requires us to, or to protect visitors and the site from fraud and misuse.
5. Transfers outside the UK
Some providers, Google among them, may handle data outside the UK. When that happens it is covered by an adequacy decision or by approved safeguards such as standard contractual clauses.
6. How long we keep it
- Server and visit logs: no longer than 12 months.
- IP addresses attached to reports: while the report stays on the site.
- Emails: up to two years after we've dealt with them.
7. Your rights
You can ask for a copy of the personal data we hold about you, ask us to correct or delete it, object to or limit how we use it, and withdraw consent at any time. Email hello@whocalledmecheck.co.uk to make a request. If you're not happy with our answer you can complain to the Information Commissioner's Office at ico.org.uk.
8. Children
The site is meant for adults and is not aimed at children under 13. We don't knowingly collect their information.
9. Updates
We'll change this policy when our practices change. The date at the top shows the latest version.