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Scam call

Fake Bank Fraud Team Calls

The caller says they work in your bank's fraud team and have spotted suspicious payments. To protect your money, they say, you need to read out a one-time code, approve something in your banking app or move your savings to a new safe account. Your bank will never ask for any of those. End the call and dial 159 or the number on the back of your card.

What to do if this call comes in

  • Keep your card number, PIN, passwords and any verification codes to yourself.
  • Don't pay, send money or buy vouchers because someone on the phone said so.
  • Hang up, then contact the organisation using details you've looked up yourself.
  • Rate the number here so others are warned, and forward any linked texts to 7726.

Related advice

Numbers people tied to this scam

Nobody has tied a number to Fake Bank Fraud Team Calls yet.