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Fake Parcel & Delivery Calls

You are told a parcel could not be delivered, is being held at a depot or has customs charges to pay. The message borrows the name of Royal Mail, Evri, DPD, Yodel or another carrier and pushes you to a link or a number where you hand over card details. Real delivery firms do not ring up demanding a couple of pounds before they will drop off a parcel.

What to do if this call comes in

  • Keep your card number, PIN, passwords and any verification codes to yourself.
  • Don't pay, send money or buy vouchers because someone on the phone said so.
  • Hang up, then contact the organisation using details you've looked up yourself.
  • Rate the number here so others are warned, and forward any linked texts to 7726.

Related advice

Numbers people tied to this scam

Nobody has tied a number to Fake Parcel & Delivery Calls yet.